Delivery Information

Delivery Information

Delivery shall be made to the delivery address supplied by you at the time of ordering. While we endeavour to deliver within the times specified, any times quoted for delivery are approximate only and we shall not be liable for any delay in delivery of the goods howsoever caused.

UK Delivery
Click & Collect
International Delivery
Returns

Print Collection 20% off promotion
20% off promotion is valid on orders placed on select Lady Ju Gallery merchandise when purchased at the Lady Ju Gallery online shop http://ladyjugallery.co.uk/product-category/shop from 1th September 2017 9am BST to 11:59pm BST on 21st September 2017. This offer excludes shipping, gift cards, personalised product, third party product including but not limited to original paintings, membership and other selected items such as enamel trinket boxes. Not applicable to previously purchased merchandise. Discounted price shown on checkout page.

Click & Collect is a free, next day collect to store service. Orders will be available for collection from the Lady Ju Gallery only by appoytment only. Please contact us for the visiting time.

Orders placed before 5pm will be ready for collection from 10am the next day. Orders placed after 5pm will be ready for collection from 2pm the next day. When collecting your order, please ensure you bring a valid photo ID along with a copy of your order. We will accept a printed copy or you can show us a copy of the email confirmation on your phone or tablet. If you are unable to collect your order within 15 days of purchase, your order will be cancelled and payment refunded.

Click & Collect might not be available for all products available for purchase on http://ladyjugallery.co.uk/product-category/shop. Some products may be available for home delivery only. You will also see ‘Click & Collect’ icon on the Basket page next to products where the service is available. Please note: mixed basket service is not available at this time i.e. a single order with some product via Click and Collect and some for home delivery. You will need to place two separate orders if you wish to purchase items that require two separate delivery services.

In the unlikely event the item(s) you ordered is not available, we will contact you immediately. If you have any concerns regarding your order or require more information on this service, please contact our Customer Services team on 07767645271.

Find more information on how Click & Collect works and FAQs, go to Click and Collect page. View Terms & Conditions.